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SERVICES

PROFESSIONALS ALWAYS AVAILABLE

One pillar of the Mechus Srl philosophy is the complete customer satisfaction.

That's why our offices are always available to support the customer during the entire life of the product, ensuring a high level and professional technical service, original spare parts, original documents, drawings, manuals. We do know that our mission is not only support the customer in the choice of a product, build it and deliver it, we support the client for the whole life of the product.
Chosing a Mechus Srl industrial scale, weighing bridge, bed with the weighing system, pediatric bed with the weighing system, chair with the weighing system , means be very sure that we will be by your side for the whole life of the product, assuring in the future original spare parts, a high quality after sales service

MEDICAL PRODUCTS


AFTER SALES SERVICE
Our after-sales service is available for offers and cost ordinary maintenance offers (carried out in accordance with Directive 93/42 EEC and its amendments 2007/47 / EC Medical Devices), corrective maintenance, maintenance / support contracts formula with full risk, maintenance contracts / service with full size all-inclusive, technology updates, calibrations carried out in compliance with current regulations, electrical safety checks as required by CEI EN 62535 "periodic checks and tests that must be carried out after the repairs of electrical medical devices." We are at your total disposal to service your weighing beds, pediatric weighing beds, weighing chairs


INDUSTRIAL PRODUCTS


SCHEDULED MAINTENANCE

Each Mechus Srl instrument is designed, manufactured and installed to withstand the test of time, help us in this goal with proper scheduled maintenance service, to maintain proper function in the long term.

FAILURES ASSISTANCE
Every day, our offices are at the customer's disposal to assist in case of failure or breakage. Our staff will carry out a telephone diagnosis, and by telephone will try to resolve the problem, in alternative an emergency response team will be sent to the customer. Mechus Srl is present throughout the Italian territory, to provide a fast and competitive service.

CALIBRATIONS

Mechus Srl is specialized in the calibration and testing of each weighing. We have certified masses in different Italian regions, to be more competitive to the customer. Mechus Srl can perform calibration services for the Quality Management System to the Client, the Metric Testing asked by the local Chamber of Commerce.

SPARE PARTS
Demand only original spare parts for your Mechus instruments, to maintain proper functioning and the guarantee in time. Mechus Srl has parts for every instrument, whatever was the date of construction.

TRAINING COURSES
Mechus Srl runs training courses for its customers, either on its offices, and those of its customers. In these courses the Mechus Srl staff will train the customer how to use the instruments and a basic service course.

RENT
Mechus Srl offices are always available to make rental estimates of their equipment for a period to be agreed according to custom requirements.

DO YOU WANT TO BE CONTACTED BY OUR EXPERT?

Fill out this form and we will contact you as soon as possible or write to assistenza@mechus.it
 
          

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